FAQ’s Tricks and Tips

Frequent Questions

We have provided a helpful list of questions most frequently asked by our customers. If you have a questions that is not on this list please contact us

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Terminology

View this list to view definitions of commonly used collision repair terminology, and insurance terminology.
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Selecting an Auto Repair Shop

What criteria should be used in determining which shop to pick? Here are some valuable tips for choosing a qualified auto body repair shop.

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10 Things to Know Before Having Your Car Repaired

Your car is likely the second largest investment you're likely to make, so preserve its value and your safety by having it repaired professionally at AW Collision Centers

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Keeping Up With The Technology

New Vehicle Designs And Materials - Can Your Collision Repair Facility Fix Them Properly?

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What to do in case of an accident

We have provided a helpful list of proper things to do in the event of an accident. These helpful tips will make your accident and collision repair experience easier.
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​Collision Repair Parts Definitions

There may be several different part types on your estimate. Find out the differences in the parts types
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Know Your Consumer Rights

Can the insurance adjuster make me select an auto Collision Repair Shop from a list of "approved" shops?
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Caring For Your New Paint

Here we provide recommendations and tips on how to properly care for your new paint.
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Insurance Consumer Education

Basic principles that will guide you through those first days after the accident when you are making arrangements to get your vehicle repaired.
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Aluminium Repair

Today’s vehicles call for different repair processes, along with training and equipment, to support quality results. Vehicles include complex collision avoidance and mitigation technology, and new materials.

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