The estimator Patrik explained very well in details what needed to be done, and what might be damaged in addition under the bumper. He set the expectations, and he was right because my car needed more work.
I went to another body shop recommended by the insured insurance I will not name here because they were asking for another estimate, but my contact there was pretty bad: no greetings, low ball estimate that did not include half of what was needed, no mention that there could be additional damages.
AW Collision was right from start to end. Excellent body shop!